Billing cycle: -Utility meters are read between the 17th and 22nd of each month with bills going out the last working day of the month. -All bills are due the 15thof the following month. If not paid by the 15th a penalty of 10% is added and if not paid by the last working day of the month utilities will be disconnected.
Reconnect: -Reconnect fees are $40.00 plus tax for reconnected during business hours 8:00 a.m. to 5:00 p.m. After hour, weekend or holiday reconnect is $100.00 plus tax. -Utility Payment Agreements are available if a customer is unable to pay. A customer is allowed only three per year, with no twoin a row. Default of an agreement will result in immediate disconnect.
Level Payment: -Levelized Utility Payment Plan calculates a year of usage history into a monthly payment. This is done every October.
The City is now able to accept credit/debit card payments for City bills.
Soon the City will be able to accept payments online as well.